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Apartments in the centre of Florence

MyFlorenceHoliday

Check-in and check-out

Check-in

From 3:00pm to 7:00pm

Check-out

From 9:00am to 11:00am

For check-in or check-out outside normal hours the surcharge is 25  Euros and the time is to be agreed upon with the property manager.

Keys

At check-in customers are provided with a copy of the keys to the main entrance and the keys to the apartment or room.
Customers are asked to carefully store the keys and any cards they may come.

General Terms and Conditions 

Accommodations include bed linen and towels, cleaning service and utilities.

Our facilities are entirely smoke-free and pets are not allowed.

We will not allow more guests than the number indicated in the reservation.

Booking Conditions

A credit card is required to guarantee your reservation.

The amount due will be charged on the day of arrival.

Rates are tax-inclusive, except for hotel occupancy tax.

Booking Cancellations and No-shows

There is no charge for cancellations made at least 7 days in advance.

Cancellations made within seven days of arrival and no-shows will be charged one nights' rate.

Security Deposit

A security deposit is not required, however if any damage is found in the accommodations, facilities, furnishings or if any keys or key cards are lost, there will be a charge of € 100 to € 200. A credit card is required to guarantee.

Unauthorized late check-outs will incur a € 200 fee. 

Children and Extra Beds

Children under 6 can stay free of charge when sleeping in the same bed as their parents.

A crib or cot with linen and blankets may be provided for children under the age of 4 years. Supplied on request for a small fee of € 7,5/night. 

Payment Methods

Credit card Visa, Mastercard

Tourist tax

Since July 1, 2011 with City Council resolution n ° 33 of 20/06/2011 a tourist tax was established in the city of Florence for persons not residing in the City of Florence.

The tax is applied per person for up to seven consecutive nights and is commensurate with the type of accommodation up to a maximum of 5 euro per person per night.  The amount corresponding to the chosen accommodation is indicated in the reservation form.

Children under 12 are not required to pay the tax.
For any further information please refer to the relevant regulations of the City of Florence.

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